ExpoShift Support
Questions, problems, or feedback — we read and answer every message. ExpoShift is built and supported by people who've worked restaurant floors, so tell us what's going on in plain terms and we'll get you sorted.
Many questions are answered fastest in our FAQ — worth a look before you write in.
To help us help you faster, include your restaurant name, the email on your account, and what you were doing when the issue came up. Screenshots help.
Account & Sign-In
Staff accounts are created by your restaurant — if you're an employee and can't sign in, check with your manager first. They control invitations and access. Owners and managers having trouble with sign-in or account setup, email us directly.
Billing & Subscriptions
You can cancel anytime. Billing is managed on the web — sign in at exposhift.app in any browser (phone or computer) → Account → Manage billing & invoices, then click Cancel subscription in the billing portal. The iOS and Android apps don't include billing controls. You can also email support@exposhift.com from your account owner email with the subject "Cancel Subscription." Full details are in our Subscription & Billing Terms.
To report a billing error, contact us within 30 days of the charge.
Privacy & Data Requests
For data deletion requests or to exercise privacy rights, email privacy@exposhift.com with the subject "Privacy Request" and include your account email address. See our Privacy Policy for details. If you're an employee, your restaurant controls your data within ExpoShift — start with your employer.